LIVO Recommended Best Practice

From our research and collaborations with building managers and security guards,  we have devised a set of best practices that can work towards simplifying the visitor management processes for residents, guards and community managers all in one.

    1. Notify residents of unexpected visits – Often, residents get unexpected visitors, and most of the time it happens because the visitors mistakenly mention an incorrect apartment number. With the LIVO security guard application, a guard can instantly notify the resident of an unexpected visitor, which the resident can then approve or reject. Should the resident remain unreachable, standard security SOPs should be followed.
    2. Pre-approve visitors– With the LIVO Resident application, a resident may pre-approve visitors against their apartment. This will help the security guard validate a particular visit against the apartment number and further cut down on registration time. It also avoids back and forth calling between the security desk and resident to request confirmation.
    3. Issue a passcode for frequent visitors – Residents can issue a 4-digit single-use or multi-use passcode for a specific duration that makes it easier for their cooks, nannies or other daily help to enter the building without re-registering every time.
    4. Issue a passcode for frequent visitors – Residents can issue a 4-digit single-use or multi-use passcode for a specific duration that makes it easier for their cooks, nannies or other daily help to enter the building without re-registering every time.

We sincerely hope that these quick tips add a layer of comfort to your community living experience. Stay tuned for more content from our team, should you wish to speak with us, please call us on +971585302469 or email us at team@livo.ae

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