Visitor management solution is the need of the hour. Current residential community infra wasn’t optimized for the rise in e-commerce. Communities/buildings have seen 2-2.5x increase in visitor volumes since early 2020.

This volume is expected to double in the next 2 years. Managing such a huge influx of visitors will require moving away from the pen and paper model. We need an efficient and a secure way to handle this.

LIVO is 100% committed to solving this problem. Our aim is help you achieve 2 things: –

•       Ensure shortest visitor check-in time at reception thereby reducing manpower time.
•       Uphold high security standards while making it convenient for everyone including residents, visitors and security guards.

LIVO’s visitor management solution includes an android security guard app and an iOS/Android resident app.

Absolutely yes, the LIVO Security Guard application may be used as a standalone application. In cases where residents have all installed the application approval is given by them. In absence of that, the security guard can also directly choose to approve the entry request.

We use OCR and MRZ based scanning systems to ensure much faster ID scanning. LIVO’s guard app has inbuilt scanning and image upload functionality which allows you to quickly scan an ID via your mobile phone camera. No additional hardware required!

We support Passport and UAE Emirates ID (Old and new format) scanning.

LIVO’s solution can scan soft copies as well as hard copies of ID cards. In cases where the visitor has neither, LIVO gives the option to allow visitors with or without an ID card, based on the standard operating procedure as laid down by the building management.

A 4-Digit passcode can be generated from the resident app to invite guests or frequent visitors like cooks, nanny and cleaners. The visitor needs to share the passcode with the security guard and is automatically given entry. Check-in via passcode is very fast as security guards don’t need to enter the name, phone number, they might just have to ask for the ID card.

The passcode may be single use or multi-use depending on the duration selected by the resident. The multi-use passcode expires post the end date/time of pre-approval.

All data is stored on a secure AWS web server with all the international standards of security in place.

LIVO is GDPR compliant. Only the community manager and the individual resident has access to data.

In case a resident has downloaded the LIVO app but has not approved an unexpected visitor, the security guard still has the option to approve or deny the entry after doing his due diligence.